Privacy Policy

Welcome to Terapixel. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to information we collect about you when you use our website, services, or otherwise interact with us.

We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: First name, last name, username or similar identifier.
• Contact Data: Email address, telephone numbers, billing address, and company name.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Usage Data: Information about how you use our website, products and services.
• Marketing Data: Your preferences in receiving marketing from us and your communication preferences.
• Project Data: Information you provide about your project requirements, brand preferences, and business needs.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To provide and deliver the services you request from us
• To process your orders and manage your account
• To communicate with you about your projects and services
• To send you marketing communications (with your consent)
• To improve our website, services, and customer experience
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations and protect our legal rights

We may share your personal data with:

• Service Providers: Third-party vendors who provide services on our behalf (e.g., hosting, email delivery, payment processing)
• Business Partners: When necessary to fulfill services you've requested
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We never sell your personal data to third parties for marketing purposes.

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Right to Access: Request access to your personal data
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request restriction of processing your personal data
• Right to Data Portability: Request transfer of your personal data to you or a third party
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent where we rely on consent to process your data

To exercise any of these rights, please contact us at privacy@terapixel.co.uk.

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

We use cookies for the following purposes:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our website
• Marketing cookies: Track your activity to show you relevant ads
• Preference cookies: Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Our services are not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@terapixel.co.uk
• By phone: +1 (234) 567-890
• By mail: 123 Creative Street, San Francisco, CA 94102